Published 8 June 2026 · Last updated 22 June 2026
New figures reveal that around 70% of new wheelchair users in the UK are waiting more than three months to receive their equipment through the NHS, with 15% waiting over 12 months. The delays continue to affect thousands of disabled people across the country, despite the NHS target of providing wheelchairs within 18 weeks.
The waiting times vary significantly by region, with some areas performing better than others. Several NHS trusts have launched improvement projects aimed at reducing delays, and some services introduced new eligibility criteria and self-referral processes from April 2026 to streamline access.
Specialist equipment faces particularly long waits, especially when components need to be sourced from multiple suppliers. Complex powered wheelchairs, custom-moulded seating, and paediatric equipment are among the items with the longest lead times.
The situation has prompted renewed calls from disability organisations for increased investment in wheelchair services. The NHS currently provides basic walking aids such as crutches and frames relatively quickly, often as part of hospital discharge planning. However, powered wheelchairs and mobility scooters require more detailed assessments and longer procurement processes.
For those unable to wait for NHS provision, private purchase remains an option. Wheelchair costs in the UK vary widely depending on the type, from around £100 for a basic manual wheelchair to several thousand pounds for a powered model. VAT relief is available for disabled buyers, removing the 20% tax from qualifying purchases.
People who are eligible for the Motability Scheme can access powered wheelchairs and scooters through the scheme’s quarterly price list, which often includes zero-advance-payment options. For those who need a wheelchair temporarily, some local services and charities offer loan schemes. Our company finder can help locate mobility equipment suppliers in your area.
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Published 8 June 2026 · Last updated 22 June 2026