What Are Personal Alarms?
A personal alarm is a small, wearable device that allows an elderly or vulnerable person to call for help at the press of a button. When activated, the alarm connects to a 24/7 monitoring centre, a nominated contact, or the emergency services, depending on the system.
Personal alarms are one of the most effective ways to maintain independence while living alone. They provide peace of mind for both the wearer and their family, knowing that help is available at any time.
Types of Personal Alarms
Pendant Alarms
A pendant alarm is worn around the neck on a lanyard. It connects to a base unit plugged into the phone line at home. When the button is pressed, the base unit automatically dials the monitoring centre and opens a two-way voice connection so you can speak to the operator through the base unit’s speaker.
Pendant alarms are the most traditional and widely used type. They are reliable, simple to use, and typically the most affordable option.
Wrist Alarms
A wrist alarm works in the same way as a pendant but is worn on the wrist like a watch. Many people prefer this style because it feels more discreet and is less likely to catch on clothing or furniture. Wrist alarms are also more practical for people who find a pendant uncomfortable or who worry about it getting tangled during the night.
GPS Alarms (Mobile Alarms)
GPS alarms work outside the home, using mobile phone networks to transmit your location when you press the button. These are ideal for people who are active and spend time outdoors, whether walking, shopping, or visiting friends.
GPS alarms typically include features such as:
- Real-time location tracking
- Two-way voice communication
- Fall detection (on some models)
- Geo-fencing alerts that notify contacts if the wearer leaves a set area
- SOS button for emergencies
Fall Detection Alarms
Fall detection alarms use built-in sensors to automatically detect when the wearer has fallen. If a fall is detected, the alarm triggers automatically without the wearer needing to press a button. This is particularly important for people who may lose consciousness during a fall or be unable to reach their alarm button.
Fall detection is available as an add-on feature on many pendant, wrist, and GPS alarms. It typically adds £2 to £5 per month to the monitoring cost.
Monitored vs Unmonitored Alarms
Monitored Alarms
A monitored alarm connects to a professional 24/7 monitoring centre. When activated, trained operators assess the situation, speak to the wearer, and dispatch the appropriate help, whether that is a family member, a keyholder, or the emergency services.
Monitored alarms typically cost between £15 and £30 per month, or can sometimes be arranged through your local council’s telecare service at a reduced rate or for free.
Unmonitored (Self-Monitored) Alarms
An unmonitored alarm dials a pre-set list of phone numbers (usually family members or neighbours) when activated. These are cheaper as there is no monthly monitoring fee, but rely on someone being available to answer the call.
How Much Do Personal Alarms Cost?
Costs vary depending on the type of alarm and whether it is monitored:
- Basic pendant or wrist alarm (monitored): £15 to £25 per month
- Fall detection add-on: £2 to £5 per month extra
- GPS mobile alarm (monitored): £20 to £35 per month
- Unmonitored alarm (one-off purchase): £50 to £150 with no ongoing fees
- Council telecare service: often free or subsidised, from around £3 to £8 per week
Most providers offer the option to pay monthly, quarterly, or annually, with discounts for longer commitments. Avoid providers that lock you into long contracts, as the best services offer rolling monthly plans.
What to Look For When Choosing
- Waterproof design – falls are most common in the bathroom, so the alarm must be wearable in the shower
- Battery life – pendant alarms connected to a base unit need minimal charging, but GPS alarms need regular charging (typically every 2 to 7 days)
- Range – for home-based alarms, check that the pendant works throughout the house and garden
- Ease of use – the button should be easy to find and press, even with arthritic hands
- Fall detection accuracy – if choosing fall detection, check whether the provider offers a trial period, as false alarms can be frustrating
- Contract terms – look for rolling monthly contracts with no lengthy tie-ins
Getting a Personal Alarm Through Your Council
Many local councils in the UK offer a telecare or community alarm service that provides personal alarms at a reduced cost. Eligibility varies by area, but it is usually available to people aged 65 and over, or younger people with a disability or long-term health condition.
To enquire, contact your local council’s adult social care team or search for “telecare” on your council’s website.
Sources & Useful Resources
Official Resources
Charity & Advisory Resources
- Age UK: Personal Alarm Service – 24-hour monitoring, pendant and fall detection
Product Comparisons
- Which? Guide to Personal Alarms – independent comparison