CareCo Insurance

CareCo Insurance refers to the mobility insurance and extended warranty cover offered alongside CareCo, one of the UK”s largest mobility retailers. CareCo sells the full range of mobility equipment, from mobility scooters, powerchairs and wheelchairs to riser-recliner chairs, adjustable beds, walking aids and daily living products, and this cover is designed to protect the equipment customers buy and use. The insurance is arranged in partnership with Mark Bates Ltd, an FCA-regulated specialist provider.

Mobility scooters and powered wheelchairs usually benefit from dedicated insurance because standard home contents cover often does not protect them, especially away from the home. Cover of this kind typically includes accidental damage, theft, breakdown and recovery, and third-party liability, which protects you if you accidentally injure someone or damage property while using a scooter in public. CareCo also offers extended warranty cover, which continues protection on a product beyond its manufacturer guarantee.

For people buying a scooter, powerchair or other powered equipment, insurance and an extended warranty can give peace of mind on pavements and roads and help avoid large repair bills. As with any policy, the exact cover, limits and exclusions vary, so it is worth reading the policy documents and asking the provider to confirm what is and is not included before buying.

CareCo itself is a national retailer with around 40 showrooms across England, Scotland and Wales plus a large online store, so customers can buy equipment and arrange protection for it in one place. For the full product range, see the main CareCo listing; this page covers the insurance and warranty side of what CareCo offers.

At a glance

• What it is: mobility insurance and extended warranty cover offered alongside CareCo
• Provided with: Mark Bates Ltd, an FCA-regulated insurance specialist
• Typically covers: accidental damage, theft, breakdown and recovery, third-party liability
• Also offered: extended warranty beyond the manufacturer guarantee
• CareCo: one of the UK”s largest mobility retailers, around 40 showrooms plus online

Frequently asked questions

What is CareCo Insurance?

It is mobility insurance and extended warranty cover offered alongside CareCo”s mobility products, arranged in partnership with an FCA-regulated provider. It is designed to protect scooters, powered wheelchairs and other equipment against everyday risks.

Why might I need insurance for a mobility scooter?

Standard home contents insurance often does not cover a mobility scooter, particularly when it is used away from home. Dedicated cover can include accidental damage, theft, breakdown and third-party liability, which protects you if you injure someone or damage property while out and about.

What does the cover usually include?

Policies of this type typically include accidental damage, theft, breakdown and recovery, and third-party liability, and CareCo also offers extended warranty cover for repairs beyond the manufacturer guarantee. Exact cover varies, so check the policy documents for limits and exclusions.

Does CareCo only sell insurance?

No. CareCo is one of the UK”s largest mobility retailers, selling scooters, powerchairs, wheelchairs, riser-recliner chairs, adjustable beds, walking aids and daily living products. The insurance and warranty cover is a complement to those products.

How do I arrange cover or find out more?

You can ask about insurance and extended warranty when buying from CareCo online or in a showroom, and request the policy documents to confirm the cover and cost before you commit.