Sterling Stairlifts

Sterling Stairlifts is a family-run stairlift specialist led by Mike Humphreys, with more than 25 years of experience supplying, installing and maintaining stairlifts. The company is based at Glan Aber Trading Estate in Rhyl and covers North Wales and the North West of England from this base, offering a personal, local service rather than a national call-centre approach.

As an independent supplier, Sterling is not tied to a single manufacturer. It is an approved and certified installer for Acorn, Brooks, Stannah, Bespoke and Handicare stairlifts, and it services and maintains all makes and models, including Otolift, Platinum and Thyssen. Customers can choose brand new straight and curved stairlifts, fully reconditioned models, or rental from around £45 per month with maintenance included, which suits temporary needs such as recovery after surgery.

Every enquiry starts with a free, no-obligation home survey with no high-pressure sales, and each installation includes a familiarisation session so the user is confident with their new stairlift. Servicing, repairs and 24-hour breakdown cover are available, along with removal of old stairlifts and a buyback option on installed units. New stairlifts carry a three-year warranty and reconditioned models a 12-month warranty.

Sterling Stairlifts is accredited by the British Healthcare Trades Association and is audited under the Trading Standards Institute Approved Code, so it follows an enforced code of practice. For households across North Wales and Greater Manchester looking for genuine multi-brand choice and an established local installer, Sterling offers new, reconditioned and rental options under one roof.

At a glance

• Experience: family-run, 25+ years in the stairlift trade
• Specialises in: new, reconditioned and rental straight and curved stairlifts
• Areas covered: North Wales and the North West of England, including Greater Manchester
• Brands installed: Acorn, Brooks, Stannah, Bespoke, Handicare
• Accreditations: BHTA member, Trading Standards Approved Code
• Based in: Rhyl, Denbighshire

Frequently asked questions

Which areas does Sterling Stairlifts cover?

Sterling covers all of North Wales, including Anglesey, Gwynedd, Conwy, Denbighshire and Wrexham, along with the Cheshire border, Shropshire and across North West England and Greater Manchester.

Do they offer new, reconditioned and rental stairlifts?

Yes. Sterling supplies brand new and fully reconditioned straight and curved stairlifts, and also offers rental from around £45 per month, which includes a maintenance package.

Which stairlift brands does Sterling supply?

They are an approved and certified installer for Acorn, Brooks, Stannah, Bespoke and Handicare, and they service and maintain all makes and models, including Otolift, Platinum and Thyssen.

Is Sterling Stairlifts accredited?

Yes. Sterling is accredited by the British Healthcare Trades Association and is audited under the Trading Standards Institute Approved Code, so it works to an enforced code of practice.

Do they provide a free survey and servicing?

Yes. Sterling offers a free, no-obligation home survey with no high-pressure sales, and provides servicing, maintenance and repairs for all makes of stairlift, with 24-hour breakdown cover available.