Direct Stairlifts

Direct Stairlifts is an independent, family-run stairlift company based at Jubilee Business Park in Derby. Established in 2007, it supplies, installs, services and repairs stairlifts across Derby, Derbyshire and the wider Midlands, with a focus on clear pricing and a no-pressure approach.

The company fits both straight and curved stairlifts. Straight lifts suit most standard staircases, while curved stairlifts use a bespoke track manufactured to fit the exact turns, corners and landings of a staircase, including spiral stairs. As well as buying outright, customers can rent a stairlift with no minimum contract, which spreads the cost and suits shorter-term or temporary needs.

Every enquiry begins with a free, no-obligation home survey, where a trained surveyor measures the staircase and provides a clear, fixed written quote. Aftercare includes servicing, battery changes, repairs and emergency call-outs, and the stairlifts installed include diagnostics that often allow faults to be assessed before a visit. The company also works alongside NHS hospital-discharge teams and charities such as the Motor Neurone Disease Association and Macmillan.

Direct Stairlifts is a Derbyshire County Council Trusted Trader. For households in Derby and the surrounding area who want a local, independent installer offering new and curved stairlifts, rental and proper aftercare with transparent quotes, the company provides a full service from survey to maintenance.

At a glance

• Established: 2007, independent and family-run
• Specialises in: new straight and curved stairlifts, plus rental
• Areas covered: Derby, Derbyshire and the wider Midlands
• Service: free survey, installation, servicing, repairs, emergency call-outs
• Accreditation: Derbyshire County Council Trusted Trader
• Based in: Jubilee Business Park, Derby

Frequently asked questions

What areas do Direct Stairlifts cover?

Direct Stairlifts is based at Jubilee Business Park in Derby and covers Derby, Derbyshire and the wider Midlands, with local advisers and engineers for surveys, installations and call-outs.

Do they offer rental stairlifts as well as new ones?

Yes. As well as supplying and installing new stairlifts to buy, they offer a rental service with no minimum contract, so you can have a stairlift fitted without paying the full purchase price upfront, with servicing included.

Can they fit a stairlift on stairs that turn corners?

Yes. Their curved stairlifts use a bespoke track manufactured to fit the exact turns and landings of your staircase, and they can fit lifts on staircases that bend, turn corners and even spiral stairs.

Do they service and repair existing stairlifts?

Yes. Their engineers carry out routine servicing, battery changes and emergency call-outs, and the stairlifts they install include diagnostics so faults can often be assessed before a visit.

Is the home survey and quote free?

Yes. Direct Stairlifts provides a free, no-obligation home survey where a surveyor measures your staircase and recommends a suitable model, with a clear, fixed written quote and no charge for the visit.