Published 3 September 2026
Sync Living has opened its Independence and Mobility Hub in Belfast, a three-floor showroom that the Northern Irish retailer describes as the largest of its kind on the island of Ireland. The opening was reported by trade title THIIS Magazine on 25 August 2026.
The family business was formed in Belfast in 1996 and is run by brothers Mark and Neil Spottiswoode, who bought it from their father. Mark Spottiswoode is managing director and head of trade, based at the company’s original York Road depot. Neil Spottiswoode is director and head of sales, and is based at the new hub at Jennymount Business Park. Stephen Flynn, associate director and head of business development, manages the showroom.
What is in the building
The hub is laid out as what Flynn calls a healthcare journey “from paediatric to palliative care”, running from a children’s sensory area through home living, working and bathing solutions. It includes a fully operational Changing Places suite, an accessible kitchen area where customers can wait for appointments, a lecture theatre used for training and presentation events, and an ergonomic solutions suite covering display screen equipment assessments for local employers.
The access arrangements double as a product demonstration. “We have two separate entrances on the ground floor, one with lift access to the main showroom areas on the first floor, and one with a stairlift access from our downstairs mobility showroom, which is also a great way of showcasing our stairlifts,” Flynn told THIIS. Building a stairlift into the customer route through the building is an unusually direct answer to a problem every stairlift retailer has, which is that a stairlift on a showroom test rig tells you very little about what one feels like in a house.
The product range spans mobility scooters, manual and powered wheelchairs, walking aids, riser recliner chairs, electric beds, grab rails and stairlifts, alongside specialist bathroom equipment including wash and dry toilets, wet room showers, walk-in baths and hoists. A separate trade and servicing team remains at the original premises nearby, handling ramp installation, sensory room fit-outs, hoist and stairlift installation and full bathroom installs.
Why showrooms still matter
Flynn was explicit that e-commerce is not a priority for the business, saying customers are buying the company’s expertise and services rather than a transaction. That is a defensible position in this sector. A rise and recline chair, a walk-in bath or a stairlift is not a product most people can sensibly choose from a photograph, and an assessment carried out in person by someone who knows the range tends to produce a better outcome than a specification comparison online.
It also reflects where the demand is heading. Flynn pointed to the ageing population as the reason the healthcare market continues to grow, and said the company has expanded its product range and its sales teams over the past two years. Sync Living says it expects to announce further collaborations in the coming months.
If you are looking at similar equipment closer to home, our category guides cover the main decisions. Stairlifts and stairlift costs set out what a straight or curved lift should cost and what drives the price, bathroom mobility covers walk-in baths, wet rooms and shower seating, and home lifts covers the through-floor option for people who want an alternative to the stairs entirely.
Details of the hub are on Sync Living’s website, and the full retailer profile is on THIIS Magazine.
Related guides on Review Mobility
- Stairlifts: types, fitting and buying advice
- Stairlift costs in the UK
- Bathroom mobility: baths, showers and seating
- Home lifts: a through-floor alternative to the stairs
- Find a mobility company near you
Published 3 September 2026