Mark Bates Ltd

Mark Bates Ltd is a family-run specialist insurance provider based in Grantham, Lincolnshire, founded in 1994. With over 25 years of experience, the company has established itself as one of the UK’s leading providers of specialist insurance products for people over 50, disabled people and those employing personal assistants or carers.Their product range includes mobility scooter insurance, powerchair and wheelchair cover, personal assistant and carer employer liability insurance, and in-home coverage tailored to the specific needs of disabled customers. Mark Bates Ltd is particularly well known for providing insurance for individuals who use government direct payments or personal budgets to employ their own care staff, a niche that mainstream insurers often do not cater for.The company has built an exceptional reputation for customer service, reflected in a 5-star Trustpilot rating across over 18,000 customer reviews. With 42 employees and significant annual revenue, Mark Bates Ltd combines the personal touch and specialist knowledge of a family-run business with the resources and scale to serve thousands of customers nationwide. Their deep understanding of the disability and mobility sector means customers receive cover that is genuinely relevant to their circumstances rather than adapted from generic insurance products.