Easystep Stairlifts

Easystep Stairlifts is an independent stairlift company based in Markfield, Leicestershire, and has been trading since 2002. It supplies and installs new and reconditioned stairlifts for straight and curved staircases, and also offers short or long term stairlift rental. The firm has been a Which? Trusted Trader since 2014 and was named Which? Trusted Trader of the Year 2026, with a 5.0 rating from over 140 reviews.

The company works a little differently from most installers. There are no salesman visits. Customers complete a self-survey online or send photos and measurements by WhatsApp or email, then receive a quote, and straight stairlifts can be fitted in as little as 48 hours. New and reconditioned lifts come with a two year warranty as standard, while rental lifts include call-outs and repairs for the duration of the hire. The firm also removes stairlifts and buys back unwanted ones.

Although the office and workshop are in Leicestershire, Easystep installs across most of the UK, with recent customer reviews coming from Greater London, Berkshire, Hertfordshire, Lincolnshire, Staffordshire and the Midlands. The office is open Monday to Friday, and there is a freephone number alongside the local Markfield line.

Easystep suits households that want a quick, low-pressure route to a stairlift without a sales appointment, and its rental option is frequently used for hospital discharge and short term recovery. Reviewers regularly mention installations arranged within days.

At a glance

• Specialises in: new, reconditioned and rental stairlifts, straight and curved
• Based in: Markfield, Leicestershire
• Areas covered: most of the UK
• Established: 2002
• Accreditations: Which? Trusted Trader since 2014, Which? Trusted Trader of the Year 2026
• Also offers: stairlift removals and buy-back of unwanted lifts

Frequently asked questions

Which areas does Easystep Stairlifts cover?

Easystep is based in Markfield, Leicestershire, but installs across most of the UK, with customers from London and the Home Counties through to Yorkshire and the South West.

Does Easystep fit curved stairlifts?

Yes. New, reconditioned and rental options are available for curved staircases, with each curved rail made to suit the individual staircase.

Can I rent a stairlift rather than buy one?

Yes. Straight and curved stairlifts can be hired on short or long term arrangements, with call-outs and repairs included while the lift is in place.

How do I get a quote without a home visit?

Easystep uses a self-survey system. You complete an online survey or send photos and measurements of your staircase, and the company quotes from those details. No salesman visits your home.

What aftercare does Easystep provide?

New and reconditioned lifts include a two year warranty, rentals are maintained throughout the hire, and the firm removes lifts and buys back stairlifts that are no longer needed.