Stairlift Solutions Co Durham

Stairlift Solutions is a stairlift supplier based on Newton Aycliffe Business Park in County Durham, serving customers across the North East of England. It is a small, personal operation, with enquiries handled directly by Chris and David rather than a sales team, and it focuses on matching each customer to the right lift for their staircase and budget.

The company installs new stairlifts, including the Brooks Superglide, with every installation subject to a free home survey. Alongside new lifts, it supplies used and reconditioned stairlifts that are tested by its own engineers, and it runs a stairlift hire service on an all-inclusive basis that covers everything from installation through to removal when the lift is no longer needed. Hire agreements run for a minimum of twelve months.

Servicing and repairs are a core part of the business. Service agreements and emergency repairs are available for lifts the company installed as well as existing lifts fitted by others, though out-of-hours emergency call-outs carry an additional fee. The office is open Monday to Friday, 8am to 4.30pm, with a landline and a mobile number for enquiries. The firm also works alongside local authorities and charities, including SSAFA and NEKPA, to provide stairlift hire for disabled and infirm clients across the region.

Stairlift Solutions suits North East households who want a local firm they can speak to directly, and its hire model is a practical option for anyone who needs a stairlift without committing to an outright purchase.

At a glance

• Specialises in: new stairlift installation, stairlift hire, servicing and repairs
• Brands fitted: Brooks, including the Superglide
• Areas covered: County Durham and North East England
• Based in: Newton Aycliffe, County Durham
• Works with: local authorities and charities including SSAFA and NEKPA

Frequently asked questions

Which areas does Stairlift Solutions cover?

The company is based in Newton Aycliffe and covers County Durham and the wider North East of England.

Does Stairlift Solutions repair lifts it did not install?

Yes. Service agreements and emergency repairs are offered whether the company fitted your stairlift or you have an existing model installed by another firm.

How does stairlift hire work?

Used and reconditioned lifts are available on an all-inclusive hire basis covering installation, the lift itself and eventual removal, with a minimum contract of twelve months.

Are reconditioned stairlifts available?

Yes. Used and reconditioned stairlifts are thoroughly tested by the company’s engineers before being supplied, offering a lower cost alternative to buying new.

How do I arrange a survey?

Call or email to book a free home survey. The office is open Monday to Friday, 8am to 4.30pm, and Chris or David can answer questions before anyone visits.