
Velobike
Velobike is an online mobility retailer and the authorised UK distributor of Veleco electric mobility scooters, operating from a base at Shefford in Bedfordshire.…
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Fox Mobility is a family-owned mobility equipment shop based in Beverley, East Yorkshire, recognised as the longest established mobility retailer in the town. Run by Paul and Anne Fox, the company provides a comprehensive range of mobility products and personal service from their showroom at 110-112 Walkergate, Beverley.The shop stocks an extensive selection of mobility equipment across two main categories. For mobility at home, they offer stairlifts, riser recliner chairs, bathroom and bedroom equipment and everyday living aids. For getting out and about, their range includes mobility scooters, powerchairs, walking aids and accessories. Fox Mobility also carries a specialist range of wide-fitting shoes and slippers from DB Healthy Footwear, along with equipment servicing and repair services.As a family-run business, Fox Mobility places strong emphasis on friendly, personal service and no-obligation advice. They offer home visits for local customers who prefer consultations in their own environment. The showroom is open Tuesday to Friday 10am to 4pm and Saturday 10am to 1pm, providing a welcoming space where customers can browse products, try equipment and receive expert guidance on finding the right mobility solution for their needs.
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I ordered a lithium battery, charger, a pair of seat covers and decals at a total cost of £409.
Due to Fox Mobility’s incompetence, I ended up waiting 5 weeks for the items to be delivered. They sent my battery to the wrong customer and made me wait for that customer to return the battery to Fox, for them to send it on to me.
Then, only the seat cover was sent, not the back rest cover and no decals either so I had to wait even longer.
I was effectively housebound for 5 weeks but the owner didnt care and was rude and unpleasant, ignoring text and phone messages.
One to avoid.
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