review mobility

Velobike Reviews

Reviews Category: Mobility Scooters

16 Reviews on “Velobike Reviews”

Overall rating
  • Robert

    I fully recommend this company! I wasn’t sure if their Gravis scooter will be suitable for me, as I have never seen any before, on the photos scooter was great, so I was very keen to try one. Fortunately on their website they offer test drive for all scooters, so I booked a home demonstration, their driver showed up a couple of days later with the scooter, presented all features of it and explained how to use it safely. After about an hour I was sure that the scooter is suitable for me, so I right away paid for the scooter, and now I’m very happy with my 4 wheeler Gravis scooter from Veleco.

  • Jackie

    I have ordered the scooter via website, however I was not sure which one would be the best for me. I called the company and once I spoke to a lovely customer support I decided to go with Faster model in blue. And it is a life saver! The delivery was super fast, and a nice gentleman who came to me has shown me all the features of it. They have answered all my doubts and I must admit I have never been so impressed with such an amazing customer care- and trust me I can be hard to handle! Since then I have had zero problems, I take it shopping or to see my grandkids. My life changed so much. Thank you Velobike!

  • Sophie

    I ordered a scooter from them, although it was not cheap. I had concerns about whether it would be good for me. Even before the purchase, I had a lot of questions that were answered by the lady on the phone. She also assured me that they would make a demo of the scooter and show me how to ride it. I am very happy and impressed with how they care for their buyers. I can recommend them with a clear conscience. Now my husband envies me such a scooter, he says that the price is adequate to the quality, and he wants the same only with 4 wheels, may they also have one!

  • danny

    I bought a ZT15 for my father from velobike. I have to say that he is very lucky, and for his 63 years old, he flies on a scooter like a teenager. Now he only wishes he had a second seat. Nothing is more valuable than seeing him experience his second youth. The more so because his disabled leg has general problems with walking.

  • emily

    Some time ago, I helped my mother in buying a scooter from VELOBIKE. I think I can definitely recommend their service, lady on the phone was so helpful and explained everything very clearly. The gentleman who presented the, scooter was also extremely helpful and answered all our questions. Both my mother and I found the whole experience really pleasant. Mom can now go shopping and around the neighborhood whenever she wants, and she is not dependent on my help. She struggles with a disability on a daily basis. Great service I must say, and the scooter is really comfortable and good to ride, at least that’s what mom says.

  • Graham Davis

    Great service and communication with company. Highly recommend

  • Glinda

    Ordered ZT15, very nice looking scooter and very good price. Delivery on time, driver very polite. Would buy again 🙂

  • Barbara Hart

    Excellent service. Beautiful scooters

  • leslie b.

    Servis worth recommending, I love my new scooter! Thank you velobike!

  • Kate Patterson

    I can’t say a bad word, I really like the whole experience from placing an order to delivery. Very helpful staff! 🙂🙂🙂

  • Margaret Hall

    Good, very polite and informative. Rafael took an extra mile to extensively explain all the features of the scooter to me. I love the colour! I would strongly recommend your company to others. Thank you!

  • Michael

    I already have a second scooter from this company. The quality is truly incomparable. Now I can enjoy every day 🙂

  • John W

    Very friendly staff and professional service. They really know what they are doing

  • Edward

    Excellent service fantastic product
    Great service from purchase to the delivery. I had a query on the delivery and send an email they where very responsive I had an email back in 45mins and a phone call the same day. My father is extremely happy with the scooter and he has an engineering background so looks at the small details. I can say I recommend this company and a ZT63 fantastic scooter!

  • Max

    I have been struggling with the decision to buy a mobility scooter for a very long time. The choice is huge and the vehicles have very different equipment. It is hard to make a decision on your own. Luckily, Ms Agnes from Velobike company helped me to choose an electric vehicle which would suit my needs. I have had it for two years now and I am really happy with my purchase.

  • Lorjane P

    I bought myself a ZT 63 and I have the prettiest scooter among my girlfriends. It is really nice to go shopping 🙂

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