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London Mobility

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About London Mobility

London Mobility is a mobility equipment retailer based in Acton, West London, with a showroom and assessment centre on Western Avenue near the A40 and Park Royal. It is a full-range supplier, selling mobility scooters, manual and powered wheelchairs, walking aids, ramps, riser-recliner chairs and adjustable beds, and is an accredited Motability Scheme dealer for scooters and powered wheelchairs.

The showroom is run on a no-pressure, try-before-you-buy basis, and the company offers free product demonstrations both at the showroom and in the customer’s home, along with a dedicated assessment centre. A free collection and drop-off shuttle is available for customers who do not have transport to the showroom.

As well as sales, London Mobility provides in-house servicing and repairs, with call-outs, breakdown support, spare parts and labour offered under tiered service plans, and a warranty on every product. Eligible customers can buy through the Motability Scheme, with maintenance included in the lease.

London Mobility serves London and the surrounding area from its West London base. For people who want a showroom they can visit, free home demonstrations, Motability options and in-house aftercare, the company offers a broad mobility range with hands-on support. The team can advise on the right scooter, chair or bed and arrange a home demonstration where helpful.

At a glance

  • Specialises in: scooters, wheelchairs, powerchairs, riser-recliners, beds and walking aids
  • Motability: accredited dealer for scooters and powered wheelchairs
  • Showroom: Acton, West London, with assessment centre and free customer shuttle
  • Service: in-house servicing and repairs, tiered service plans, warranty on every product
  • Extras: free home and showroom demonstrations
  • Areas covered: London and surrounding areas

Frequently asked questions

Where is London Mobility based and can I visit a showroom?

They are at Venture House, 333 Western Avenue, Acton, London, W3 0RS, near North Acton in the Park Royal area. You can visit the showroom to see and try equipment, and they run a free collection and drop-off shuttle for customers without transport.

What does London Mobility sell?

They sell a full range of mobility equipment including mobility scooters, manual and powered wheelchairs, walking aids, ramps, riser-recliner chairs and adjustable beds. They are a general mobility retailer rather than a bathroom specialist.

Can I get a scooter or powered wheelchair on Motability?

Yes. London Mobility is an accredited Motability Scheme dealer, so eligible customers can lease a mobility scooter or powered wheelchair, and their team can guide you through the options in the showroom or at an assessment.

Do they offer servicing and repairs?

Yes. They have an in-house servicing and repairs team offering call-outs, breakdown support, spare parts and labour under tiered service plans, and every product comes with a warranty.

How do I contact London Mobility?

You can call free on 0800 859 5992 or email info@londonmobilityretail.co.uk. The showroom is typically open Monday to Saturday.

Have you used London Mobility?

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The most useful reviews say which branch or engineer you dealt with, what you bought, how long delivery actually took, and what happened when something needed putting right.

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1 Review

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London Mobility has 1 review so far, too few to sum up fairly. Read it below, and if you have used London Mobility, your review is what makes this page useful to the next person.

  1. Jenny says:
    ★★★★★★★★★★5.0

    Excellent service from London Mobility.

    I bought a rollator from them last year. I had been to a different Mobility Aids shop and tried out a few rollators so had a good idea of what I was looking for. I was not impressed with the service there and looked elsewhere.
    I then found London Mobility which was local to me. They were so helpful and advised of the lightest model on the market which met my needs. They were waiting for a delivery and would let me know when they were back in stock.This was arranged by phone. They then offered to deliver the item to me and if it was not suitable I could send it back.
    I bought the item but sadly on an air trip this year the rollator was badly damaged and sheared off the 2 rods at the back where the bag hangs from and damaged the seating area and it cannot be repaired.
    I rang this morning and I have replaced it with the same model which is on its way to me now. They will also take the damaged one away for me. The new one is very reasonably priced.
    I usually speak to Jenny who is a star!

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