Write a Review
Logo of "reviewmobility®" in white lowercase letters on a black background, featuring a thumbs-up icon to the left of the text.

Willow Brook

Unclaimed profile
★★★★★★★★★★3.7 (3) Read reviews
Mobility Furniture 📍 Droitwich Spa, Worcestershire
Reviews here are free to read and free to leave. Companies cannot pay to improve a score, remove a review, or buy a label. How we check reviews

The record

Facts we have checked, with the date we checked them.

Companies House status
Active (checked 23 October 2026)
Trading since
2002 (Ashley Anderson Ltd, which trades as Willowbrook; incorporated 18 September 2002)

About Willow Brook

Willowbrook is a British manufacturer and direct supplier of made-to-measure mobility furniture, based at Hampton Lovett near Droitwich Spa in Worcestershire. The company has been trading since 1997 and focuses on riser-recliner chairs and adjustable beds, each designed and built in its own UK factory to the individual customer’s measurements rather than sold off the shelf.

The range covers riser-recliner chairs, including home-care models, alongside adjustable and hospital-style beds and matching sofas. Because each chair and bed is made to measure, the fit can be matched to a person’s height, weight and needs, which matters for comfort, posture and getting in and out safely. Customers choose from a wide selection of fabrics and finishes, and an express service can produce a custom chair or bed in a short time where needed.

A free, no-obligation home demonstration is central to the service. Rather than buying unseen, customers are visited at home by a trained product specialist who assesses their needs, takes measurements and lets them try the furniture in their own home. Delivery, installation and a full handover are included free, along with removal of old furniture, and every product comes with a three-year warranty as standard, with the company’s own engineers carrying out any repairs.

Willowbrook sells direct across the UK mainland rather than through shops. For people who want a properly fitted riser-recliner chair or adjustable bed, made to measure and tried at home before they commit, the company offers a focused, specialist service backed by its own manufacturing and aftercare.

At a glance

  • Established: 1997, British manufacturer and direct supplier
  • Specialises in: made-to-measure riser-recliner chairs and adjustable beds
  • Made in Britain: built in its own UK factory to the customer’s measurements
  • Service: free home demonstration, free delivery, installation and old-furniture removal
  • Warranty: three years as standard, with in-home engineer repairs
  • Based in: Droitwich Spa, Worcestershire (sells direct, UK mainland)

Frequently asked questions

What does Willowbrook sell?

Willowbrook designs and manufactures riser-recliner chairs and adjustable beds, and also offers home-care chairs, hospital-style beds and matching sofas. The furniture is made to measure in their own UK factory.

Where is Willowbrook based?

Their head office is at Mercury House, Kingswood Road, Hampton Lovett, Droitwich Spa, Worcestershire, WR9 0QH, and the chairs and beds are built in their own West Midlands factory.

Do they offer a free home demonstration?

Yes. They provide a free, no-obligation home demonstration where a local specialist visits, assesses your needs, takes measurements and lets you try the products in your own home with no pressure to buy.

Do they deliver across the UK?

Yes. Willowbrook covers the whole UK mainland and sells direct rather than through stores, with free delivery, installation, a full handover and removal of your old furniture if requested.

What guarantee comes with the furniture?

Their riser-recliner chairs and adjustable beds come with a three-year warranty as standard, and their own engineers carry out any repairs in your home.

Have you used Willow Brook?

Reviews on this page come from Review Mobility readers, not from the company. Testimonials on a supplier website are chosen by the supplier. Yours will not be.

The most useful reviews say which branch or engineer you dealt with, what you bought, how long delivery actually took, and what happened when something needed putting right.

Write a review of Willow Brook

3 Reviews

3.73 reviews
5 star2 (67%)5 star: 2 reviews, 67%
4 star0 (0%)4 star: 0 reviews, 0%
3 star0 (0%)3 star: 0 reviews, 0%
2 star0 (0%)2 star: 0 reviews, 0%
1 star1 (33%)1 star: 1 reviews, 33%

How ratings and rankings work

Not enough reviews for a fair summary yet

Willow Brook has 3 reviews so far, too few to sum up fairly. Read them below, and if you have used Willow Brook, your review is what makes this page useful to the next person.

  1. Glynis D says:
    ★★★★★★★★★★5.0

    My husband had his riser /recliner chair delivered today by Richard & Brian , the service is absolutely brilliant they explained everything to us , from the minute I rang willowbrook to enquire about a chair to the delivery everyone was lovely and very knowledgeable. We are so pleased with everything. Thank you

  2. M Bate says:
    ★★★★★★★★★★1.0

    My rise and recliner chair is so uncomfortable I can’t move when I’ve sat in it a couple of hours the padding is so hard and the chair cost more than a three piece suite the most uncomfortable chair I’ve ever sat in and now I’m stuck with it I fall asleep with my head on my knees don’t be fooled you can by these chairs for a £1000 elsewhere even less and much more comfortable.

  3. Julie C says:
    ★★★★★★★★★★5.0

    My husband had his new riser recliner delivered yesterday by Brian and Andy who were lovely very efficient in their work but great to chat with

Leave a Review

Say what you were quoted, what you paid, how long you waited, which branch or engineer you dealt with, and what happened when something needed putting right. Reviews are moderated and never paid for.

Please leave out order numbers, addresses and phone numbers. We may edit them out to protect you.

Rate the details (optional)

How to complain about Willow Brook

Put your complaint to the company in writing first, say what you want them to do, and keep a copy. If that does not settle it, our guide sets out your rights under the Consumer Rights Act 2015 and who to go to next.

How to complain about a mobility company (UK)

Is Willow Brook your business?

Claim this listing free. Once approved you can reply publicly to reviews, ask us to correct your contact details, opening hours and description, send us your logo and photos, and get an email whenever a new review is published. Claiming does not change your score, your position or any review, and there is nothing to pay, now or later.


We send a confirmation link here. An address on your company website domain is approved fastest.

We check every claim by hand. We use your details only to verify and contact you about this listing. How we check reviews.