Information
A variety of stairlift types are available via Dolphin, an authorised reseller for these devices. They also rent out equipment, which is another service they provide. We decided to try Dolphin after seeing how wonderfully others had welcomed it.
Dolphin Stairlifts Key Points
- Stairlifts from Dolphin Stairlifts are available in a wide variety of models.
- According to customer reviews, the fittings and call-outs provided by this business are of very high quality.
- Stairlifts come with a variety of features.
- They can be a life-changer when getting a stairlift installed in the home.
- Second-hand stairlifts can be a cost-effective option.
- The stairlift rental service can help you if you need one for a short period.
- New and reconditioned models of chair lift are available by Dolphin stairlifts.
There Are Few Dolphin Stairlifts On The Market That Don’t Look And Feel Unique.
Design options for steep, winding, narrow stairways are plenty at this firm. The demands and budget of a customer might impact the model they pick.
Dolphin Guarantees Astonishing Stairlift Performance!
Dolphin offers a variety of high-quality stairlift brands, including Meditek and Stannah.
According to customer reviews, the fittings and call-outs provided by this business are of very high quality.
A one-year guarantee and free on-site service are included with all refurbished devices.
Dolphin Stairlifts Are Known For Their Safety And Ease Of Use.
Everyone can benefit from this, including people with disabilities like limited movement or poor vision. They’ll teach you how to operate the stairlift before they go.
Each of our stairlifts comes with a lifetime guarantee.
Reliability Is Exceptional With Dolphin Stairlifts.
Having the right stairlift is merely the beginning when it comes to safety.
Unfortunately, stairlifts might fail at any moment. Looking for a company that prioritises the requirements of its clients and can be counted on whenever necessary.
Unlike other stairlift firms, Dolphin allows customers to hire a stairlift and have it removed at no charge.
Dolphin Stairlifts Are Extremely Helpful And Excellent Customer Service
One thing that sets Dolphin mobility apart from other companies is their customer care and how their local branches are always happy to help. They are absolutely delighted to help with any questions and are an approved dealer.
Summary Of Dolphin Stairlifts Review
Meditek or Stannah makes all Dolphin Stairlifts products and stairlift suppliers. The company’s reconditioned models and new devices come with a guarantee and call-out service. You may modify seats to provide a pleasant trip—multi-award-winning British stairlift company Dolphin Stairlifts. Stairlifts may be rented or installed for free or for a nominal fee.
Each of our stairlifts, which have passed rigorous safety testing, comes with a one-year guarantee.
A curved stairlift or a straight stairlift are stairlifts Dolphin offers.
Reviews
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United Kingdom
2 Reviews on “Dolphin Lifts”
My mother bought a Dolphin stair lift for my father back in 2019 as he had mobility problems. It cost around £4500, When it was installed the PCB (Printed Circuit Board) keep blowing. On the 3rd attempt it worked. Just before the warranty was up it needed a couple so my mother called the service department. The engineer was not able to come until after the warranty ran out. They then charged my mother £90 for a service despite her calling them before the warranty period was up. After the machine was fixed she was asked if she would like to extend the warranty for another 12 months at a cost of £240. She politely declined the offer.
We later found out how much a service would cost. £90 to book a service and then another £90 per 30 minutes. So if the engineer was onsite for 31 minutes, and not necessarily working that would be another £90 for that extra minute. Total rip off.
I now use the chair as I am an above knee amputee.
The lift broke down again on 29th July this year leaving me trapped upstairs and the only way of getting up or down was to bum shuffle. We called an independent engineer who arrived on 2nd August to take a look at it.It needed new batteries at a cost of £90 & £90 for a call out and time which was nearly 2 hours. By the 5th August it had died again. We called the independent again who turned up on the 8th and traced the fault to a PCB which his company does not supply. So we contacted Dolphin who came on the 10th and confirmed it was the PCB was at fault. He then left and we haven’t had a peep since.
I know that this maybe a rare occasion but their customer service stinks.
Dolphin lifts after care really is non existent. There are several people who are disabled that are using the same lift in this home. It’s unfortunate but it’s how we need to manage.
When the stairlift breaks down it’s a traumatic event as you can imagine.
We are either stranded upstairs or downstairs.
Dolphin are just blasé about it all with an attitude of “oh well, we can’t predict this” and leave. Tone of voice, how they say things, attitude is just not the most abrupt and not sympathetic voices I’ve ever heard dealing with disabled, vulnerable people who are going to be left unsafe in their home.
They have an attitude, that’s for sure.
And they never stock parts. When I asked them why. I got the most lame reply that was obviously a lie.
I would chose not to be a customer of this company