
Velobike
Velobike is an online mobility retailer and the authorised UK distributor of Veleco electric mobility scooters, operating from a base at Shefford in Bedfordshire.…
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Founded in 2006, the team at The Ramp People™ have spent the intervening years honing our loading expertise, as we strive to become a centre for ramp excellence. Combining an expert, UK-based sales team with highly effective administration and logistics management, we aim to supply our customers with the best ramp for their needs, at the keenest price, and as quickly as possible. Our diverse team comprises of English, French, Polish, Portuguese, Brazilian and German nationals. We have warehouse facilities in the UK and in Germany to ship to our UK and European Customers as fast as possible.
As part of our drive to be a centre for ramp excellence, we strive to ensure that we keep up to date with industry developments. As a result, we are constantly unrolling new innovations, whilst also continuously assessing the effectiveness and appropriateness of existing products. Part of our industry-facing focus has resulted in our joining the British Healthcare Trade Association, where we subscribe to their code of practice – the only Trading Standards approved code in our industry.
As part of our outward facing initiatives, The Ramp People™actively seek new and exciting sponsorship opportunities.
Customers are at the heart of our business, and we aim to make sure that you have the best possible experience with us. As part of this, we have uploaded our Trust Pilot reviews onto the website, to ensure that we are constantly aware of what our customers think about us, and are at hand to deal with any issues, should they arise. We would be delighted to hear any feedback from you, so please feel free to contact us directly though the email address at the top of the page.
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The Ramp People has 1 review so far, too few to sum up fairly. Read it below, and if you have used The Ramp People, your review is what makes this page useful to the next person.
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We cannot recommend this company. Works irresponsibly.
// We applied for the purchase of the ramp. And we paid for the order on 07.19.
// The ramp is promised to be built by mid-August. When asked, The Ramp people said that they had made it and already sent it.
// After not receiving the package, we contacted again with the question of where our package is. We received a response that we will not receive the ramp because they did not produce the required quantity.
// On the same day, The Ramp people informed that they sent the package after all. After informing the customer that they would receive the ramp, we waited for the shipment and finally got the money back without any explanation.
// The communication continued for two months, but in the end we did not receive the product or human communication. The entire communication time stretched even up to two months.The company did not respond to emails, or responded after being asked at least several times.
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